CablePI (Wire Alert)

Notice Date

Friday 09 October 2015

Product Description

Product description

CablePI is a device that detects an electrical fault known as a broken neutral and has been in use in Tasmania for almost five years.

Identifying features

Serial number ending in 13 (refer to notice attached)

What are the defects?

In some circumstances, the device may overheat causing the outer case to distort and/or melt.

What are the hazards?

The defect may cause smoke or ignite causing a fire.

Dates available for sale

1st December 2013 - 30th June 2014

Where the product was sold

Tasmania

Traders who sold this product

The device was distributed by Aurora Energy Pty Ltd ACN 082 464 622 (Tasmanian Networks Pty Ltd has now taken responsibility for CablePI (Wire Alert) devices)

What should consumers do?

Consumers should immediately stop using any device with a serial number ending in 13. Tasmanian Networks Pty Ltd should be contacted on 1300 361 811 (between 9am to 5pm AEDST) to arrange the return of the device and a replacement.

Organisation Name

Tasmanian Networks Pty Ltd ACN 167 357 299